Shipping policy
Shipping Policy — Fifth Gear Auto Parts
Processing Time
All orders are processed within 1–3 business days after payment is confirmed. Orders are not processed or shipped on weekends or public holidays. You will receive a tracking number via email once your order has shipped.
Shipping Carrier
We ship via UPS. Delivery times begin once your order has been picked up by UPS from our warehouse.
Standard Shipping
- Free shipping on all orders to the 48 continental U.S. states
- Estimated delivery: 3–7 business days after shipment
- Total estimated time from order to delivery: 4–10 business days
Shipping Restrictions
We currently do not ship to:
- Alaska
- Hawaii
- Puerto Rico
- Canada
- Other U.S. territories or international destinations
If your address falls outside our shipping zone, your order will be cancelled and fully refunded.
Expedited Shipping
Need your part sooner? Contact us by phone or live chat before placing your order and we'll provide a custom quote for expedited shipping. Expedited orders are still subject to our 1–3 business day processing time.
Multiple Warehouse Locations
We operate from multiple warehouse locations across the U.S. Your order will ship from the location closest to you with the part in stock. In some cases, items from the same order may ship separately if sourced from different locations, you will receive individual tracking numbers for each shipment at no additional cost.
Order Tracking
Once your order ships, you'll receive a UPS tracking number by email. You can track your shipment directly at ups.com.
Lost or Delayed Shipments
If your tracking shows no movement for more than 5 business days or your package appears lost, contact us at fifthgearautoparts@gmail.com and we'll work with UPS to resolve it promptly.
Damaged in Transit
If your part arrives damaged due to shipping, please take photos immediately and contact us within 48 hours of delivery. We'll file a claim with UPS and arrange a replacement or refund.